Hello, I have "Email Invoices/Statements HTML based" set to YES. When I send an invoice, it uses Outlook 2003. Outlook 2003 is set to send an email as HTML as default. When the invoice is sent, it shows the HTML markup instead. An example is as follows: <HTML><TT> Interactive Online Invoice#: 041209-0013 <BR> 10151 University Blvd #126 <BR> Orlando, FL 32817 Main: 877 679-6525 <BR> <BR> <BR> <BR> Due Date: 9/14/2009 <BR> Invoice Submitted To: <BR> David Tanguay December 9, 2004 <BR> 123 Bear Road Login: mainreseller.com <BR> Orlando, FL 32801 <BR> US <BR> <BR> <BR>Service Period Is Paid Through: Sunday, August 30, 2009 <BR> <BR>Payment Will Extend Service Period To: Wednesday, September 30, 2009 <BR> <BR>This invoice was sent for your records. If you have chosen to pay by credit card, your card on file will be processed. A receipt will be emailed to you once payment is approved. To update your card on file or to make a one-time payment please visit http://interactiveonline.net/login/ <BR> <BR>If you will be mailing a check, please include the payment stub provided at the bottom of this invoice. Please note all past due accounts will incur a 15% late fee. <BR> <BR> <BR>Description Qty. Total <BR>---------------------------------------- ------ ---------- <BR>Main Reseller Linux Hosting 0025mb 1 2.95 <BR>Reseller Shared Linux 0025mb (test1.com) 1 2.95 <BR> ---------- <BR> Invoice Total 5.90 <BR> ---------- <BR> Previous Balance 0.00 <BR> ---------- <BR> Balance Due $5.90 <BR> <BR>------------------------------------------------------------ <BR>If you have any questions regarding this invoice, <BR>please contact us by visiting http://interactiveonline.net/contact/ <BR> <BR> <BR>------------------------------------------------------------ <BR>Please Return This Portion With Payment <BR> <BR> Interactive Online <BR> 10151 University Blvd #126 <BR> Orlando, FL 32817 <BR> <BR> David Tanguay <BR> 123 Bear Road <BR> Orlando, FL 32801 <BR> <BR>Due Date: 9/14/2009 <BR>Login: mainreseller.com <BR>Balance Due $5.90 Invoice#: 041209-0013 <BR> <BR> <BR>Amount Enclosed______________ </TT></HTML> Any help would be greatly appreciated. -David Tanguay www.interactiveonline.net